Privacy Policy – Decageo
Last Updated: September 23, 2026
1. Introduction
Welcome to Decageo’s Privacy Policy.
Decageo respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how Decageo may collect, use, disclose, retain, and protect information when you visit or use decageo.com, place an order, contact us, or otherwise interact with our services.
This Privacy Policy is intended to provide transparency about our privacy practices and the rights that may be available to you under applicable privacy and data protection laws. Depending on where you live and the laws applicable to your circumstances, you may have different privacy rights.
By using our website, you acknowledge that you have had an opportunity to review this Privacy Policy.
2. Who We Are
For purposes of this Privacy Policy, Decageo, “we,” “us,” and “our” refer to the business operating the Decageo website and services.
Brand: Decageo
Company: Sichuan Fengdi Yayun Clothing Sales Co., Ltd.
Website: https://decageo.com/
Email: decageo@protonmail.com
Phone: +44 7510565028
Address: Unit H, 27th Floor, Building 8, Times Building, No. 49, East Section of Linyuan Road, Fucheng District, Mianyang City, Sichuan Province, China
If you have questions about this Privacy Policy or our handling of personal information, please contact us using the information above.
3. Information We May Collect
Depending on how you interact with our website, we may collect the following categories of information.
A. Identifiers and Contact Information
This may include:
Name
Email address
Billing address
Shipping address
Telephone number
Account login information
Other information you provide when contacting us
B. Transaction Information
When you make a purchase, we may collect information related to the transaction, including:
Products purchased
Order number
Order date
Purchase amount
Shipping and billing information
Payment status
Refund or return information
Payment card information may be processed through third-party payment processors. We do not intentionally retain complete payment card numbers when payment processing is handled by an authorized payment provider.
C. Internet and Technical Information
When you access our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Operating system
Device type
General geographic information derived from technical data
Referring website
Pages viewed
Date and time of website visits
Website interactions
Other technical or diagnostic information
D. Communications Information
If you contact us by email, telephone, WhatsApp, customer service channels, or other methods, we may retain information necessary to respond to your inquiry and maintain appropriate customer service records.
E. Marketing Information
If permitted by applicable law and, where required, with your consent, we may collect information about your communication preferences and interactions with our promotional communications.
4. Information We Do Not Intentionally Seek
Our website is intended for a general consumer audience.
We do not intentionally request or seek sensitive personal information unless it is reasonably necessary for a legitimate business purpose and permitted by applicable law.
Please do not voluntarily provide sensitive information through customer service communications unless it is specifically requested and necessary.
5. How We Collect Information
We may collect information through several methods.
Information You Provide Directly
You may provide information when you:
Create or use an account
Place an order
Complete checkout
Contact customer service
Request information
Subscribe to communications
Submit feedback
Participate in promotions, surveys, or other activities
Communicate with us through available channels
Information Collected Automatically
When you use our website, we and our service providers may use cookies, pixels, server logs, and similar technologies to collect certain technical and usage information.
These technologies may help us operate the website, remember preferences, understand website usage, improve performance, maintain security, and measure the effectiveness of our services.
6. Cookies and Similar Technologies
Decageo may use cookies and similar technologies for purposes such as:
Operating essential website functions
Maintaining shopping cart functionality
Remembering user preferences
Understanding website traffic
Improving website performance
Detecting security issues
Measuring marketing or advertising effectiveness, where applicable
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Where legally required, Decageo will provide applicable consent or preference mechanisms for certain categories of cookies or similar technologies.
7. How We Use Personal Information
We may use personal information for legitimate business and operational purposes, including:
Processing and fulfilling orders
Processing payments
Providing customer service
Communicating with customers
Managing accounts
Providing shipping and delivery services
Processing returns, exchanges, and refunds
Maintaining website functionality
Improving products and services
Preventing fraud and unauthorized activity
Maintaining website and transaction security
Troubleshooting technical problems
Conducting internal business operations
Complying with applicable laws and legal obligations
Protecting our rights, property, and customers
Sending promotional communications where permitted by law
Conducting analytics and measuring website performance
We will not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
8. How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business or provide requested services.
These parties may include:
Service Providers
We may work with companies that provide services such as:
Payment processing
Website hosting
Information technology
Order fulfillment
Shipping and delivery
Customer support
Fraud prevention
Analytics
Email communications
Marketing services
These providers may receive information necessary to perform services on our behalf.
Professional Advisers
We may disclose information to attorneys, accountants, auditors, insurers, financial institutions, and other professional advisers when reasonably necessary for legitimate business purposes.
Legal and Regulatory Authorities
We may disclose information when required by applicable law, regulation, legal process, court order, governmental request, or when reasonably necessary to protect our legal rights or comply with legal obligations.
Business Transactions
If Decageo is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
9. Sale or Sharing of Personal Information
Decageo does not sell personal information for monetary consideration in the ordinary course of operating the website.
Depending on the services and technologies used on the website, certain disclosures to advertising, analytics, or similar service providers may potentially be considered “sale,” “sharing,” targeted advertising, or another regulated form of processing under applicable privacy laws.
Where applicable, Decageo will provide legally required notices, opt-out mechanisms, or privacy choices.
10. Third-Party Services and Links
Our website may contain links to third-party websites, applications, payment services, social media platforms, or other services.
Third parties may have their own privacy policies and practices. Decageo does not control the privacy practices of independent third parties and encourages you to review their privacy policies before providing information.
11. Payment Information
Payments may be processed by third-party payment providers.
When you make a payment, information necessary to authorize and process the transaction may be transmitted to the applicable payment processor. Such information is handled according to the processor’s applicable privacy and security practices.
For your protection, please do not send complete credit or debit card numbers, security codes, passwords, PINs, authentication codes, or banking credentials to Decageo by email or WhatsApp.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
If we become aware of a security incident involving personal information, we will take appropriate steps in accordance with applicable law, which may include investigation, mitigation, and required notifications.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Completing transactions
Providing customer service
Maintaining business and transaction records
Resolving disputes
Preventing fraud
Complying with legal obligations
Enforcing agreements
Protecting our legal rights
Retention periods may vary depending on the nature of the information and the applicable legal, accounting, operational, and business requirements.
14. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include:
Right to Know or Access
You may have the right to request information about the personal information we collect, use, or disclose and, in certain circumstances, obtain a copy of personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Delete
You may have the right to request deletion of personal information, subject to exceptions permitted or required by law.
Right to Opt Out
Depending on applicable law, you may have the right to opt out of certain processing activities, such as:
Sale of personal information
Sharing of personal information for targeted advertising
Certain profiling activities
Certain promotional communications
Right to Data Portability
Where applicable law provides such a right, you may have the right to receive certain personal information in a structured, commonly used, and machine-readable format.
Right to Non-Discrimination
Where applicable law provides privacy rights, Decageo will not discriminate against you for exercising those rights as prohibited by law.
Not every privacy right applies to every individual or in every jurisdiction. Certain legal exceptions may also apply.
15. Marketing Communications
If permitted by applicable law, Decageo may send promotional emails or other marketing communications.
You may opt out of promotional communications by using the unsubscribe mechanism included in the communication or by contacting us at decageo@protonmail.com.
Even if you opt out of marketing communications, we may continue to send non-promotional communications reasonably necessary to complete transactions or provide services, such as order confirmations, shipping notifications, account notices, or responses to customer inquiries.
16. How to Submit a Privacy Request
To submit a privacy-related request, please contact us:
Email: decageo@protonmail.com
Phone: +44 7510565028
Mailing Address: Unit H, 27th Floor, Building 8, Times Building, No. 49, East Section of Linyuan Road, Fucheng District, Mianyang City, Sichuan Province, China
Please clearly describe the request you are making.
To protect personal information, we may need to verify your identity before completing certain requests. We may request information reasonably necessary to verify that you are the individual about whom the request relates or an authorized representative.
17. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.
Decageo may require appropriate documentation confirming the agent’s authority and may take reasonable steps to verify the identity of the individual making the request.
18. Response to Privacy Requests
We will review and respond to verified privacy requests within the time period required by applicable law.
If additional time is permitted and reasonably necessary due to the complexity of a request, we may extend the response period as allowed by applicable law and will provide any required notice.
If we decline a request, we will explain the reason to the extent required by applicable law and provide any applicable appeal process.
19. Children’s Privacy
Our website is not directed toward children under the age of 13, and Decageo does not knowingly collect personal information from children under 13 through the website.
If you believe that a child under 13 has provided personal information to us, please contact us at decageo@protonmail.com so that we can review the situation and take appropriate action.
Additional protections may apply under applicable laws for minors of other ages.
20. Do Not Track Signals
Some web browsers provide “Do Not Track” signals or similar mechanisms.
Because there is currently no universally accepted standard for responding to all such signals, our website may not respond to every browser-based Do Not Track setting.
Where applicable law requires us to recognize a particular privacy preference signal, we will take reasonable steps to comply with the applicable requirement.
21. International Data Transfers
Decageo is operated by Sichuan Fengdi Yayun Clothing Sales Co., Ltd., a company located in Sichuan Province, China.
Depending on the service providers we use, personal information may be processed, transferred, or stored in locations outside your state, province, country, or region.
Where applicable law imposes requirements concerning cross-border data transfers, Decageo will take reasonable steps to comply with those requirements and implement appropriate safeguards where required.
By using our website and services, your personal information may be processed in jurisdictions that may have data protection rules different from those in your place of residence, subject to applicable legal requirements.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to review this page periodically to stay informed about how we handle personal information.
23. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or Decageo’s privacy practices, please contact us:
Decageo
Sichuan Fengdi Yayun Clothing Sales Co., Ltd.
Website: https://decageo.com/
Email: decageo@protonmail.com
Phone: +44 7510565028
Address: Unit H, 27th Floor, Building 8, Times Building, No. 49, East Section of Linyuan Road, Fucheng District, Mianyang City, Sichuan Province, China
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
Time Zone: China Standard Time (CST, UTC+8)
WhatsApp: +44 7510565028
We value your privacy and will make reasonable efforts to address privacy-related inquiries in accordance with applicable law.