Payment Methods – Decageo
Secure and Convenient Payment Options
At Decageo, we aim to provide a convenient, secure, and straightforward checkout experience. We offer several payment methods where available, allowing customers to select an option supported by their location, device, and payment provider.
All payments are subject to authorization by the applicable payment provider or financial institution. By submitting an order, you authorize the applicable payment method to be charged for the total amount displayed at checkout, including applicable taxes, shipping charges, and other disclosed fees.
Debit and Credit Card Payments
Decageo accepts major debit and credit cards where supported by our payment processing system. Available card types may include:
Visa
Mastercard
American Express
Discover
JCB
Maestro
Card availability may vary depending on your location, card issuer, payment processor, and other applicable payment conditions.
When you submit a card payment, your transaction may be processed and authorized by a third-party payment service provider. Payment information may be handled by authorized payment providers in accordance with their applicable security, privacy, and processing practices.
For your protection, never send your full card number, security code, PIN, password, or online banking credentials to Decageo by email, WhatsApp, or other customer service channels.
PayPal
Where available at checkout, PayPal may be used as an alternative payment method.
When you select PayPal, you may be redirected to PayPal or another applicable payment interface to complete your transaction.
Your use of PayPal is also subject to PayPal’s applicable terms, conditions, security procedures, and privacy practices.
The availability of PayPal may vary depending on your location and the applicable checkout environment.
Apple Pay
Where available and supported by your device, browser, card issuer, and checkout environment, Apple Pay may be used to complete your purchase.
Apple Pay transactions are processed through Apple’s payment technology together with the applicable payment networks and financial institutions.
Availability may vary depending on your device, geographic location, card issuer, payment network, and other technical requirements.
Payment Authorization and Order Processing
Submitting a payment does not necessarily mean that an order has been finally accepted or that fulfillment has begun.
Decageo may review and verify orders before processing or shipment. Orders may be subject to applicable fraud-prevention, security, inventory, pricing, payment authorization, and order-verification procedures.
If a payment is declined, reversed, unauthorized, expired, or otherwise unavailable for processing, Decageo may be unable to complete the order.
Where appropriate, customers may be asked to provide another valid payment method.
If an order cannot be fulfilled after payment has been successfully processed, any applicable refund will be handled in accordance with our applicable refund procedures.
Payment Security
We take reasonable measures designed to protect payment-related information and support secure online transactions.
Payment information may be processed through third-party payment service providers that maintain their own security and data-protection measures.
However, no electronic transmission, payment system, or method of data storage can be guaranteed to be completely secure.
Customers should use trusted devices and secure internet connections when placing orders.
If you notice an unauthorized or suspicious transaction, please contact your card issuer, bank, PayPal, or other applicable payment provider as soon as possible.
Currency and Charges
The currency, product prices, shipping charges, applicable taxes, and other fees will be displayed during checkout or otherwise disclosed before you complete your purchase.
The final amount payable may depend on your shipping destination, selected products, shipping method, applicable taxes, and other charges disclosed during checkout.
Your bank or payment provider may impose additional charges, including foreign transaction fees, currency-conversion fees, or other service charges.
Such charges are determined by the applicable financial institution or payment provider and are not controlled by Decageo.
Refunds and Payment Reversals
Approved refunds will generally be returned through the original payment method used for the purchase, where technically and commercially feasible.
The time required for a refund to appear in your account may vary depending on the payment provider, card issuer, bank, or other financial institution.
A payment reversal, refund, chargeback, or other transaction adjustment may also be subject to the applicable rules and procedures of the relevant payment provider or financial institution.
For additional information regarding return eligibility, return procedures, refund conditions, and applicable timeframes, please refer to the Return and Refund Policy published on the Decageo website.
Questions About Your Payment
If you have questions about a payment, order, or transaction made through Decageo, please contact our customer service team.
Email: decageo@protonmail.com
Phone: +44 7510565028
Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
Time Zone: China Standard Time (CST, UTC+8)
When contacting us regarding an order, please provide your order number and the email address associated with the order whenever possible.
For security purposes, please do not include complete payment card details, passwords, PINs, authentication codes, or online banking credentials in your message.
Business Information
Brand: Decageo
Company: Sichuan Fengdi Yayun Clothing Sales Co., Ltd.
Website: decageo.com
Email: decageo@protonmail.com
Phone: +44 7510565028
Address: Unit H, 27th Floor, Building 8, Times Building, No. 49, East Section of Linyuan Road, Fucheng District, Mianyang City, Sichuan Province, China
Customer Service Contact
For payment-related questions, order assistance, or other customer service matters, please contact us using the information above during our stated customer service hours.
We will make reasonable efforts to respond to customer inquiries in a timely manner.
WhatsApp: +44 7510565028
Thank you for choosing Decageo. We appreciate your trust and strive to provide a convenient, transparent, and secure shopping experience.